Hot Tub Shopping FAQ’s

Buying right the first time is always the goal when making larger purchases. Larger ticket purchases are usually long term investments. When making these purchases, asking the right questions is key to know if this is the right brand, and the right product for you. Shopping for a hot tub is no different. There are so many brands on the market today, some good and some horrendous. Below are the questions we get asked frequently, and questions we recommend asking in your shopping journey, along with the answers from our team! These questions will help you see the difference in value that each brand brings to your life. So, lets dive in!

Questions People Ask Us

How Much Does It Cost To Run A Hot Tub Year Round?

A hot tub can cost you anywhere from $20-$80 per month to run. $80-$20=$60. $60 x 12 Months = $720. $720 x  15 = $10,800. Purchasing a hot tub that is energy efficient can save you over $10,000 throughout the lifetime of the hot tub. So, spending the money on a higher quality hot tub actually does pay off in the long run.

Is This Hot Tub Insulated?

A great question to ask. An even better question is HOW is this hot tub insulated and can you see an image explaining the insulation. Some hot tubs have one layer of spray foam on the shell and one layer on the cabinet and call themselves fully insulated. These are going to be the hot tubs that cost closer to $80/mo. Other hot tubs have spray foam sprayed throughout the entire space between the shell and cabinet. It’s important to know what type of insulation is in there. 1/2 pound is bare minimum insulation. 2 pounds and over is going to give you the $20/mo you’re looking for to keep costs low.

What Does Maintenance Look Like On A Daily/Weekly/Monthly/Yearly Basis?

This depends on which water care system you have. For full details, refer to Which Hot Tubs Are Easiest To Maintain. For traditional chlorine systems, you’ll have to treat your water pretty much every other day with regular use and change your water every 3 months. With ozone systems, you can get away with treating your water weekly and doing a water change every 4-5 months. With salt water, your system will treat your water for you and you’ll change your water every 12 months.

How Much Is This Hot Tub?

Ahhh, the “big” question – hot tub price. For entry level hot tubs, you should be spending anywhere from $8,000 – $11,000. For premium hot tubs, $12,000 – $16,000. For luxury hot tubs, $17,000 – $25,000. Keep in mind, these price ranges are for quality hot tubs built to last, provide the best experience, and cost the least to maintain and run.

Questions You Should Be Asking

How Much Does It Cost To Run A Hot Tub Year Round In New Jersey?

Asking specific questions like this is important because some brands like Bullfrog base their average operation costs in 60 degree year round weather. For places like NJ that experience colder temperatures for more than half the year, this isn’t a realistic estimate. You should be able to get a very specific answer if the brand has nothing to hide.

What Does The Insulation Look Like In This Hot Tub?

Again, a little bit more of a specific question rather than asking if the hot tub is insulated. A brand should be able to show you a diagram of the insulation. For more information on hot tub insulation, visit this article that compares the best insulation types.

Can I Have A Few References To Call About This Specific Model?

Asking for references is a great opportunity to speak with real customers about the hot tub you’re interested in. They’ll be able to give you real life experience of all the things they love, and maybe even some things they wish they knew before they purchased the model. Don’t be afraid to ask, dealerships love giving you references if they believe in the brands they sell!

What Are The Pro’s And Con’s Of The Salt Water System?

This is a great question to ask to see if salt water is for you! The Pro’s of salt water is the ease in maintenance, the low levels of natural chlorine, the decreased maintenance cost, and getting to enjoy the hot tub more and maintain less. The Con’s are that it’s not for everyone – meaning – if you’re using the hot tub as a party tub, the salt system will not keep up with constant overuse. It’s truly meant for people who are using the hot tub for relaxation purposes.

Which Size Hot Tub Should I Choose?

This is a great question to ask an experienced wellness consultant. Why? Because if they do their job right, they’ll be able to set realistic expectations based on what you’re looking for. For example, if you’re looking for a hot tub that seats 4 people comfortably, you’ll want to look at hot tubs that have 5-6 seats to give everyone proper space to relax. Also, if you’re working with a smaller space, your wellness consultant should help you choose a hot tub that wont overpower the space, but also delivers on all aspects of what’s important to you.

Why Should I Buy A Hot Tub Here?

When purchasing a hot tub, it’s important to choose a reputable dealer with a knowledgeable staff and a commitment to customer service. Try checking out the dealers reviews to see what they’re customers experiences have been like. Hot Spring and Caldera hot tubs are sold exclusively through authorized dealers who are trained to provide exceptional service and support. At HealthMate Hot Tubs, we are nothing without our happy customers. We are always ready and willing to go above and beyond to make sure your experience is second to none.

How Long Do These Hot Tubs Typically Last?

A hot tubs longevity truly depends on the quality of hot tub you are purchasing. Typically, a hot tub will last anywhere from 3-20 years. There are very inexpensive hot tubs out there that are made with the cheapest parts & materials. You can expect them to last 3-5 years. For higher quality hot tubs, you’ll be closer to the 20 year mark. Hot Spring and Caldera hot tubs are built to last and are known for their durability and longevity. With proper maintenance and care, you can expect your hot tub to last for many years.

What Are The Warranty Details On This Hot Tub?

A hot tub is a significant investment, and it’s important to protect that investment with a comprehensive warranty. You also want to make sure the dealership you’re purchasing from has their own servicing team that is dedicated to in warranty and out of warranty claims. Hot Spring and Caldera hot tubs offer industry-leading warranties that cover parts, labor, and more.

How Long Have You Been Selling This Brand?

Choosing a dealer with experience and expertise in the brand you’re interested in can help ensure a smooth and successful purchase. If the dealership has been selling the brand for nearly as long as they’ve been open, it shows they believe in the product they sell. If a store is constantly switching brands, it’s a sign they’re not concerned with quality or experience.

What Makes This Brand Different From All The Other Brands?

It’s an important question that will help you learn whether or not this brand really is “the best”. Your sales person should be ready and willing to give you an answer to this question without hesitation if they believe in their product. Hot Spring and Caldera hot tubs are different from other brands because of their commitment to quality, innovation, and customer satisfaction. They use high-quality materials and advanced technology to build the best products on the market.

At the end of the day, we want to make sure you feel comfortable with the purchase you’re making. Not only is it going to make our experience better as your Hot Spring & Caldera hot tub dealer, but it will also make your hot tub ownership experience unparalleled. By asking the right questions, you can make the best decision and buy right the first time. After all, hot tubs are for relaxing, so make sure your experience will be nothing less.